How can smart lockers help busy residential tower to balance building security and its convenience?

Metropolis at Metrotown is one of the largest shopping malls in Canada. Extreme easy access to public transportation, shops and restaurants attract great number of people to come and live nearby.

Located in the center of the Metrotown area and right beside the mall, having 42 levels with 432 units Metroplace had its own bittersweet symphony.

Great location always attracts unwanted attention. The property management team and Strata Council tried their best to prevent strangers following in. Access to each floor is not given to delivery staff, and the mailroom access has been limited to certain hours. With no doubt it has brought up complaints about the inconvenience from this limited service , just like other high-rise buildings which having the same struggle.

Under this circumstance, BlueBox smart solution was introduced to the Strata Council aiming to improve the parcel receiving experience and the security for the deliveries.

With almost full occupancy and residents ordering things online, BlueBox really made a huge difference for the Metroplace in a sudden.

It helps all carries to save time and focus on their work instead of waiting on people.

All the 342 units no longer worry about missing any of their delivery or have it with damage or theft, and eventually they can pick up parcels just at lobby at any convenient time 24/7 rather than head to post office to retrieve missed-delivery items.

The property management team can have more time focus on helping residents in other areas instead of storing, locating and delivering parcels.

Now the management team has the locker management application, they can monitor the usage and turnover of the lockers. It also equipped them with the knowledge of high-rise building delivery patterns which essentially would assist them to management the property better.

Indeed strata management level and the parcel receiving experience in this high-rise building has been greatly improved.